Privacy Policy

Last Updated: 05 August 2026

1. Introduction

REV RIDER AUTOMOBILES PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit or use our website, revriderautomobiles.com (the “Website”), including when you purchase automotive parts, accessories, vehicle components, or related products.

By accessing or using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of the Website.


2. Information We Collect

We may collect the following categories of information.

2.1 Personal Information

When you interact with our Website, create an account, place an order, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Telephone Number
  • Billing Address
  • Shipping Address
  • Vehicle Details (Make, Model, Year, Variant, VIN where applicable)
  • Account Login Credentials
  • Order History
  • Purchase Details
  • Customer Support Communications

Payment Information

Payments are securely processed through trusted third-party payment gateway providers.

We do not store your:

  • Credit Card Number
  • Debit Card Number
  • CVV
  • UPI PIN
  • Net Banking Credentials
  • Other sensitive financial information

2.2 Automatically Collected Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Browser Version
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Pages
  • Referral URLs
  • Clickstream Data
  • Cookies
  • Usage Analytics

This information helps us improve website functionality, security, and customer experience.


3. How We Use Your Information

Your information may be used for the following purposes:

  • Processing and fulfilling orders
  • Verifying vehicle compatibility
  • Managing customer accounts
  • Sending order confirmations
  • Shipment tracking updates
  • Customer support
  • Returns and refund processing
  • Warranty verification
  • Fraud prevention
  • Improving our products and services
  • Website analytics
  • Marketing communications (where legally permitted)
  • Compliance with legal obligations

4. Sharing of Information

We never sell or rent your personal information.

We may share information only with trusted parties including:

  • Payment Gateway Providers
  • Courier & Shipping Partners
  • Logistics Companies
  • Cloud Hosting Providers
  • IT Support Vendors
  • Marketing Service Providers
  • Analytics Providers

All third-party partners are required to maintain confidentiality and protect your information.


Legal Requirements

We may disclose personal information if required by:

  • Applicable Laws
  • Government Authorities
  • Courts
  • Regulatory Bodies
  • Law Enforcement Agencies

Business Transfers

In the event of:

  • Merger
  • Acquisition
  • Corporate Restructuring
  • Sale of Business Assets

your information may be transferred subject to appropriate confidentiality protections.


5. Cookies & Tracking Technologies

We use cookies to:

  • Keep users logged in
  • Remember preferences
  • Maintain shopping cart functionality
  • Improve website performance
  • Analyze website traffic
  • Personalize user experience

You may disable cookies through your browser settings, although certain website features may not function properly.


6. Data Security

We implement appropriate technical and organizational measures including:

  • SSL Encryption
  • Secure Servers
  • Firewall Protection
  • Restricted Access Controls
  • Regular Security Monitoring
  • Data Protection Policies

Although we use commercially reasonable safeguards, no internet transmission or storage system is completely secure.


7. Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Resolve disputes
  • Enforce agreements
  • Meet tax, legal, and regulatory obligations

Information that is no longer required is securely deleted or anonymized.


8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Opt out of promotional communications

To exercise these rights, please contact us.


9. Third-Party Services

Our Website may contain links to:

  • Vehicle Manufacturers
  • Payment Gateways
  • Shipping Companies
  • Social Media Platforms
  • Third-party Service Providers

We are not responsible for the privacy practices of these third-party websites.


10. Children’s Privacy

Our Website is intended only for users aged 18 years or above.

We do not knowingly collect information from children.

If such information is identified, it will be deleted promptly.


11. International Data Transfers

Where necessary, your personal information may be processed by trusted service providers located outside your country.

Appropriate safeguards will be implemented to ensure compliance with applicable data protection laws.


12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on this page together with the revised Last Updated date.

Continued use of the Website constitutes acceptance of the revised Privacy Policy.


13. Grievance Officer

In accordance with applicable Indian laws, including the Information Technology Act, 2000 and applicable data protection regulations, the Company has appointed a Grievance Officer to address concerns relating to privacy, data protection, or the processing of personal information.

Grievance Officer

Name: Amit Sharma

REV RIDER AUTOMOBILES PRIVATE LIMITED

Address:

10th Floor, Unit No. 1005,

GD ITL Tower,

Plot No. B-8,

Netaji Subhash Place,

Pitampura,

North West Delhi,

Delhi – 110034,

India

Phone:

+91 8227596490

Email:

grievance@revriderautomobiles.com

We aim to acknowledge and resolve grievances within a reasonable period in accordance with applicable laws.


14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

REV RIDER AUTOMOBILES PRIVATE LIMITED

Registered Office:

10th Floor, Unit No. 1005,

GD ITL Tower,

Plot No. B-8,

Netaji Subhash Place,

Pitampura,

North West Delhi,

Delhi – 110034,

India

Phone: +91 8227596490

Email: info@revriderautomobiles.com

We will make reasonable efforts to respond to your inquiries promptly.