Shipping & Delivery Policy
Last Updated: 05 August 2026
1. Introduction
REV RIDER AUTOMOBILES PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) is committed to providing a reliable and convenient delivery experience for all customers.
This Shipping & Delivery Policy explains the terms and conditions related to order processing, shipping, delivery timelines, tracking, and related procedures for purchases made through our website revriderautomobiles.com (“Website”).
By placing an order through our Website, you agree to the terms mentioned in this Policy.
2. Order Processing Time
➜ Orders are processed after successful payment confirmation or confirmation of Cash on Delivery (where applicable).
➜ Orders are generally processed within 1–3 business days after order confirmation.
➜ Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.
➜ Certain automotive parts that are sourced specifically from manufacturers or suppliers may require additional processing time. Customers will be informed accordingly.
3. Shipping Methods
We ship products through reliable courier and logistics partners to ensure safe and timely delivery.
Available shipping methods may include:
➜ Standard delivery services
➜ Express delivery services (where available)
➜ Manufacturer or supplier-direct shipping for selected products
The available shipping options and estimated delivery timelines will be displayed during checkout or communicated after order confirmation.
4. Delivery Timeline
Estimated delivery timelines are:
➜ Metro cities: 3–7 business days
➜ Other cities and towns: 5–10 business days
➜ Remote locations: 7–15 business days
Delivery timelines may vary depending on:
➜ Product availability
➜ Customer location
➜ Courier partner serviceability
➜ Weather conditions
➜ Government restrictions
➜ Unforeseen operational delays
Delivery estimates are indicative and not guaranteed.
5. Shipping Charges
➜ Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
➜ Shipping charges may vary depending on:
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Product weight and dimensions
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Delivery location
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Shipping method selected
➜ Promotional offers or free shipping benefits may be available from time to time at the Company’s discretion.
6. Order Tracking
Once your order has been shipped:
➜ A shipping confirmation notification will be sent to your registered email or mobile number.
➜ Tracking details will be provided wherever available.
➜ Customers can use the provided tracking information to monitor shipment status through the courier partner’s tracking system.
7. Delivery Attempts
➜ Courier partners will attempt delivery at the address provided during checkout.
➜ Customers are responsible for providing accurate delivery information and ensuring availability to receive the package.
➜ If delivery fails due to an incorrect address, unavailable recipient, or refusal to accept the shipment, additional delivery charges may apply for re-shipment.
8. Inspection Upon Delivery
Customers are advised to:
➜ Check the package condition at the time of delivery.
➜ Verify that the product received matches the order details.
➜ Report any visible damage, missing items, or incorrect products within 48 hours of delivery.
Claims submitted after the specified period may not be accepted.
9. Delayed or Failed Deliveries
While we make every effort to ensure timely delivery, delays may occur due to circumstances beyond our control, including:
➜ Natural disasters
➜ Courier delays
➜ Transportation issues
➜ Government restrictions
➜ Incorrect customer-provided address details
We will assist customers in tracking delayed shipments and resolving delivery issues wherever possible.
10. Incorrect Address or Customer Information
Customers are responsible for ensuring that all delivery information provided during checkout is accurate.
REV RIDER AUTOMOBILES PRIVATE LIMITED will not be responsible for delays or failed deliveries caused by:
➜ Incorrect address details
➜ Incorrect phone number
➜ Missing delivery instructions
➜ Customer unavailability during delivery attempts
11. International Shipping
Currently, we provide shipping services according to available locations and courier partner coverage.
For international shipping requests, customers may contact us before placing an order to confirm availability, shipping charges, and delivery timelines.
12. Contact Us
For any shipping or delivery-related queries, please contact:
REV RIDER AUTOMOBILES PRIVATE LIMITED
Registered Office:
10th Floor, Unit No. 1005, GD ITL Tower, Plot No. B-8,
Netaji Subhash Place, Pitampura,
North West Delhi, Delhi – 110034, India
Phone: +91 8227596490
Email: info@revriderautomobiles.com
We will make reasonable efforts to assist you with your shipping and delivery concerns.